Service & Support
Providing Solar Servicing Excellence since 2007
Service & Support
ENDURING SOLAR SUPPORT BUILT ON TRUST
Beginning in 2007, our legacy stems from deep expertise and unwavering commitment. With NATiVE, you invest in proven experience and gain a trusted solar partner. We stand by our record, ensuring your solar/battery energy storage asset performs at its expected capacity over it’s very long expected overall lifetime.
*NOTE: we offer service work on non-NATiVE Solar installed systems!
Preventative Maintenance
Ensure your solar asset’s peak performance and catch potential issues before they arise.
- 50-Point In-Depth Inspection: Every maintenance visit encompasses thermal imaging photos, RGB photos, and a detailed report on the system status, spotlighting crucial areas needing attention.
- Minimize Downtime: Proactively address concerns, ensuring a seamless operation of your asset.
- Customizable Packages: Tailor your maintenance plan with optional additions like:
- Site Monitoring
- Panel Cleaning
- UAV Thermal Imaging
Corrective Maintenance
Secure your investment with our O&M package, designed to offer you:
- Peace of Mind: No overcharging surprises.
- Transparent Pricing: Standard labor and mileage rates locked in for the agreement’s duration.
Comprehensive Inspection Services
Our meticulous inspections ensure the longevity and efficiency of your solar solutions:
- Modules, Arrays & Racking: Check for damage, pests, water pooling, and shading.
- DC Combiners: Assess for proper operation and use IR images to pinpoint hotspots in terminations.
- Inverters: Visual inspection supported with IR imagery.
- Manufacturer-Required Maintenance: Uphold your warranty terms.
- DAS Equipment and Weather Stations: Verifying proper operation of all data acquisition and weather monitoring equipment.
- Warranty Execution Assistance: Helping manage and execute warranty claims as needed.
- Optional Monitoring: Stay updated with active system monitoring.
- Detailed Reporting: Complete reports with recommendations for corrective actions.