Service & Support

Providing Solar Servicing Excellence since 2007

Service & Support

ENDURING SOLAR SUPPORT BUILT ON TRUST

CLICK HERE TO INITIATE A SERVICE REQUEST

Beginning in 2007, our legacy stems from deep expertise and unwavering commitment. With NATiVE, you invest in proven experience and gain a trusted solar partner. We stand by our record, ensuring your solar/battery energy storage asset performs at its expected capacity over it’s very long expected overall lifetime.

Although well-designed and well-constructed systems don’t normally require regular maintenance, a statistically small number of installed systems may experience component failure or other conditions which require service work to be performed your solar PV system. NATiVE Solar provides one of the best workmanship warranties in the business and only installs equipment with the best manufacturer warranties in the industry. Fill out the service form and let us know how we can assist you and your system.

*NOTE: we offer service work on non-NATiVE Solar installed systems!

Preventative Maintenance

Ensure your solar asset’s peak performance and catch potential issues before they arise.

  • 50-Point In-Depth Inspection: Every maintenance visit encompasses thermal imaging photos, RGB photos, and a detailed report on the system status, spotlighting crucial areas needing attention.
  • Minimize Downtime: Proactively address concerns, ensuring a seamless operation of your asset.
  • Customizable Packages: Tailor your maintenance plan with optional additions like:
    • Site Monitoring
    • Panel Cleaning
    • UAV Thermal Imaging

Corrective Maintenance

Secure your investment with our O&M package, designed to offer you:

  • Peace of Mind: No overcharging surprises.
  • Transparent Pricing: Standard labor and mileage rates locked in for the agreement’s duration.

Comprehensive Inspection Services

Our meticulous inspections ensure the longevity and efficiency of your solar solutions:

  • Modules, Arrays & Racking: Check for damage, pests, water pooling, and shading.
  • DC Combiners: Assess for proper operation and use IR images to pinpoint hotspots in terminations.
  • Inverters: Visual inspection supported with IR imagery.
  • Manufacturer-Required Maintenance: Uphold your warranty terms.
  • DAS Equipment and Weather Stations: Verifying proper operation of all data acquisition and weather monitoring equipment.
  • Warranty Execution Assistance: Helping manage and execute warranty claims as needed.
  • Optional Monitoring: Stay updated with active system monitoring.
  • Detailed Reporting: Complete reports with recommendations for corrective actions.
CLICK HERE FOR A SERVICE REQUEST
CLICK HERE FOR A SERVICE REQUEST