Privacy Policy

Effective Date: 2/19/2025

1. Introduction

Welcome to [Your Company Name] (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or interact with our content on social media platforms.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal information when you voluntarily provide it to us and automatically through our website and social media advertising campaigns. The types of information we collect may include:

  1. Contact Information: Such as your name, email address, phone number, or mailing address.
  2. Account Details: If you create an account with us, we may collect login credentials and profile information.
  3. Transaction Information: Billing details, payment methods, and purchase history if you buy products or services from us.
  4. Technical Data: IP addresses, browser type, device identifiers, operating system, and information about how you interact with our website.
  5. Social Media Data: If you interact with our content on social media platforms (e.g., Facebook, Instagram, LinkedIn, Twitter), we may receive certain profile information depending on your privacy settings on those platforms.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  1. Providing and Improving Services: To create and manage your account, process transactions, provide customer support, and improve our offerings.
  2. Marketing and Advertising:
    • Targeted Advertising: We may use your information to display ads on social media platforms or other websites.
    • Email Marketing: If you opt in, we may send you newsletters or promotional emails. You can unsubscribe at any time.
  3. Analytics: To monitor and analyze usage trends, measure campaign performance, and improve website functionality.
  4. Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.

4. Cookies and Tracking Technologies

We and our third-party partners (e.g., social media platforms and analytics providers) use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities over time and across different websites or platforms.

  • Cookies: Small text files that allow us to recognize you when you return to our site, remember your preferences, and provide a secure experience.
  • Pixels / Web Beacons: Small images or lines of code used to record user behavior and website or email activity.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your user experience on our website.

5. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  1. Service Providers: With trusted third parties who provide services on our behalf (e.g., payment processing, email distribution, hosting, analytics).
  2. Social Media Platforms: We may share hashed email addresses or other data with social media platforms like Facebook, Instagram, or LinkedIn for the purpose of serving targeted ads. These platforms are contractually required to maintain the confidentiality and security of the data we provide.
  3. Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
  4. Business Transfers: If we undergo a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

6. Advertising and Retargeting

We partner with social media platforms (such as Facebook, Instagram, LinkedIn, and Twitter) and other third-party advertisers to show you ads based on your interests. These partners may use cookies, pixels, or similar technologies to collect information about your online activities over time and across different websites.

If you wish to opt out of targeted advertising on these platforms, you can adjust your privacy or advertising settings directly within those social media accounts. You may also visit the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) websites for more information on how to opt out of receiving targeted ads.

7. International Data Transfers (If Applicable)

If you are located outside of [your country], your personal information may be transferred to and processed in [your country] where our servers and central database are located. By using our website or services, you consent to this transfer, processing, and storage of your information in accordance with this Privacy Policy.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. If you request deletion of your personal data, we will make reasonable efforts to comply as required by law.

9. Your Rights and Choices

Depending on your location and applicable data protection laws (e.g., General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA)):

  • Access and Correction: You have the right to access, update, or correct your personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in emails or adjusting your preferences in your account.
  • Objection / Restriction: You may object to or request the restriction of certain processing.
  • Data Portability: You may have the right to receive your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

10. Security Measures

We implement industry-standard security measures (e.g., encryption, secure servers, firewalls) designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from minors without verifiable parental consent. If you believe we may have collected information from a minor, please contact us so that we can delete it.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised policy on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: marketing@nativesolar.com