
Position Title: Service Technician
Job Details: The Service Technician is responsible for repairing solar arrays and their components.
Responsibilities:
- Monitor and analyze platforms
- Process warranties and act as liaison between manufacturer and end customer
- Serve as primary point of contact for customer to address issues, estimate service and schedule appointments
- Troubleshoot and resolve issues and communicate with customer regarding service procedures
- Create and maintain reports for customers
- Document customer interaction and technician feedback
- Additional duties as assigned
Knowledge and Skills Required:
- Strong work ethic and leadership skills
- Excellent customer service skills required
- Detail oriented and shows pride in work
- Technical troubleshooting capability
- Valid driver license and reliable transportation with a clean driving record
- High School diploma or GED required
- Must be able to successfully pass a pre-employment criminal and drug screen
- OSHA 10 Certification
- TDLR Electrical License
- Verifiable references
- US Citizenship or Work Permit
Physical Demands:
- Lift heavy objects
- Climb ladders and stairs
- Work at heights
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