Job Responsibilities of a Service Technician
The Service Technician at NATiVE Solar plays a crucial role in ensuring the optimal performance of solar energy systems. Key responsibilities include monitoring and analyzing solar platforms, processing warranties, and serving as the primary point of contact for customers regarding service-related issues.
In addition to troubleshooting and resolving technical issues, the technician is responsible for creating and maintaining detailed reports for customers. This role also involves documenting customer interactions and technician feedback, which contributes to continuous improvement and customer satisfaction in service delivery.
Essential Skills and Qualifications
To excel as a Service Technician at NATiVE Solar, candidates must possess a strong work ethic and excellent customer service skills. Technical troubleshooting capabilities are essential, along with a valid driver’s license and reliable transportation to travel to job sites.
Additionally, candidates are required to have a high school diploma or GED, and they must successfully pass a pre-employment criminal and drug screening. Certifications such as OSHA 10 and a TDLR Electrical License are also preferred, along with verifiable references and proof of US citizenship or a work permit.
Physical Demands of the Role
The role of a Service Technician involves various physical demands that candidates should be prepared for. This includes the ability to lift heavy objects, climb ladders and stairs, and work at heights, which are essential for the installation and maintenance of solar arrays.
Understanding these physical requirements is important for potential applicants, as the job may require strenuous activities in various weather conditions. Proper safety measures and equipment are provided to ensure the well-being of all technicians while performing their duties.
Benefits of Working at NATiVE Solar
NATiVE Solar offers a comprehensive benefits package for full-time employees, which includes medical benefits, a matching 401K plan, and two weeks of paid time off. These benefits are designed to promote a positive work environment and support the well-being of employees.
In addition to financial benefits, NATiVE Solar fosters a collaborative and encouraging workplace culture, which is essential for employee satisfaction and retention. The company values the contributions of its team members and invests in their professional development and growth.
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